Privacy Policy
Last updated: April 2026. Your privacy matters to us. Learn how we protect and use your data.
Introduction
At Milan Video Chat, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Please read this policy carefully. By using Milan Video Chat, you consent to the practices described in this document.
Information We Collect
Personal Information
When you create an account, we collect:
- Name or username
- Email address
- Profile photos (optional)
- Basic profile information such as age, location (city level only)
Usage Data
We automatically collect certain information about how you interact with our platform, including:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Video chat session metadata (duration, frequency)
Content of Communications
We do not record or store the actual content of your video or text conversations. Conversations are private and end-to-end encrypted.
How We Use Your Information
We use the collected information for:
- Providing and improving our services
- Matching you with compatible users
- Ensuring platform safety and preventing abuse
- Sending service-related notifications
- Analyzing usage patterns to enhance user experience
- Complying with legal obligations
Information Sharing
We do not sell your personal information to third parties. We may share information only in the following circumstances:
- With service providers who help operate our platform (under strict confidentiality agreements)
- To comply with legal requests or protect our rights, safety, or property
- With your clear consent
Data Security
We implement industry-standard security measures:
- End-to-end encryption for all video and text communications
- Secure servers with regular security audits
- Limited access to personal data by authorized personnel only
- Regular backups and disaster recovery procedures
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing activities
- Export your data in a machine-readable format
To exercise these rights, please contact us through our contact page.
Data Retention
We retain your personal information only as long as necessary to provide services or as required by law. Account data is typically retained until you delete your account, plus a backup period for safety and compliance.
Cookies and Tracking
We use essential cookies to maintain your session and remember your preferences. We do not use advertising or tracking cookies. You can manage cookie preferences through your browser settings.
Children's Privacy
Our service is not directed at children under 18. We do not knowingly collect personal information from minors. If we learn we have collected data from someone under 18, we will delete it promptly.
International Transfers
Your information may be processed and stored in countries outside your own, including Italy where our servers are located. We ensure adequate protection standards are maintained regardless of where data is processed.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the revision date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us.